Patient Information

Office Visit

Our office hours are 8:00am-6:00pm Monday through Thursday, 8:00am-5:00pm on Friday, with urgent care available Saturday 9:00am-noon on Saturday.

Appointments

We make every effort to respect your valuable time. As such office visits are arranged by appointments. On occasion emergencies or unexpected circumstances may cause delays beyond our control. We ask for your patience and understanding in these situations.

Prescription Refills

We request a 48 hours notice for medication refills. This allows us ample time to review your health record to ensure that your refill is accurately and appropriately completed.

Emergent/After Hours Care

One of our physicians is available 24 hours a day seven days a week to address any after hours issues as well as any urgent or emergent medical concerns requiring immediate attention. If such service is needed, please call the office at 884-2133. The on call physician will be paged and will promptly return your call.

Fees & Insurance

Fees

Payment of the fees associated with your visit is expected at the time of service. Please bring all applicable insurance information, your social security number and drivers license for proper identification.

Insurance

We will gladly file any insurance that can be processed electronically. To accurately submit your claim, we require documentation of valid and current insurance coverage and personal identification in the form of a drivers license and social security number. Otherwise, we will supply you with a printed receipt for services that you may file with your insurance independently. To assure current information we also require annual update of insurance coverage at the first visit of the year.

Special Considerations

We fully realize that hardship can fall to anyone. Should you find yourself in financial difficulty please contact our billing office. We will assist you in designing a reasonable monthly payment plan.

Nondiscrimination Notice and Language Assistance Services

Sewee Family Medicine complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Sewee Family Medicine does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.
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